The filtering tool allows operators to easily locate bookings, enabling them to manage service reservations with suppliers by identifying blocked and confirmed reservations.

1. Search all bookings in days   (default 30 days from Today)

2. Search a Booking by booking Code  (the bookings can be searched by names, booking codes)

3. Service Status  (After the filtering bookings on step 1, the service status will be displayed)

4. Booking Scheduler

Booking Scheduler on the Tour Chain platform. This tool is a comprehensive calendar displaying confirmed bookings day by day, which can be viewed by month or week. It provides detailed insights into Lead Services (main activities) for each day's excursions and shows all assigned information related to guides, vehicles, restaurants, flights, and accommodations. This feature is designed to ensure efficient planning and coordination of tours, enabling tour operators to manage their schedules and resources effectively.

The dashboard summarizes assignments, emails, and payment statuses within a specific timeframe.

1. Assign Supplier from Dashboard

The Booking Master, located within the Operation Module on the Tour Chain platform, is a crucial feature for tour operators. It serves as the primary interface for managing detailed day-to-day services of bookings, including assigning services to suppliers and overseeing daily tasks related to excursion activities. This comprehensive tool also facilitates tracking payment processing with the Accounting team through its Payment Process feature. By integrating these functionalities, the Booking Master ensures operators can efficiently manage and execute the operational aspects of tours, enhancing both organizational efficiency and customer satisfaction.

1. What is a "Lead Service" at Service Detail

Lead Service was employed to pinpoint the primary activities scheduled within a day, particularly when numerous individual services were added concurrently. This facilitated reservation and operational teams in discerning the key activities comprising the Tour Chain for the day. Additionally, a module was established to designate Lead Service as the default option.

2. What is a "Estimated Cost" on Operation Module?

An Estimated Cost refers to a preliminary calculation of the expenses associated with a particular tour or service before final billing. This feature allows tour operators to forecast the financial aspects of tours, including costs related to accommodations, transport, meals, guides, entrance fees, and any other services included in the tour package.

The Estimated Cost helps in budgeting and financial planning, enabling operators to set competitive prices while ensuring profitability. It also assists in negotiating with suppliers by providing a baseline cost structure. Additionally, this estimation can be valuable for internal tracking and analysis, helping identify areas where costs can be optimized or where adjustments are needed to align with financial goals.

3. What is a "Confirmed Cost" on Operation Module?

In the Operation Module on the Tour Chain platform, a Confirmed Cost represents the final, agreed-upon expenses for services and products involved in executing a tour. This cost is established after negotiations with suppliers and once all services required for the tour have been booked and confirmed.

The Confirmed Cost includes all expenditures related to accommodations, transportation, meals, guides, entrance fees, and any additional services that are part of the tour package. Unlike the Estimated Cost, which is an initial forecast, the Confirmed Cost is a precise figure that reflects the actual amount the tour operator will pay to suppliers.

This feature is essential for financial management within the Tour Chain platform, as it allows tour operators to finalize their budgets, ensure profitability, and provide accurate billing information to clients. It also plays a critical role in financial reporting and analysis, helping operators to monitor and control costs effectively throughout the tour lifecycle.

4. What is a "Actual Cost" or "Paid Cost" on Operation Module?

The "Paid Cost" on the Operation Module of the Tour Chain platform refers to the actual amount disbursed by the Accounting Team for specific services related to a tour. This figure represents the real expenses that have been settled and is documented in the Paid Cost column of the module. It is a crucial aspect of financial tracking and management, providing a clear and accurate record of outflows for each service or product involved in the execution of the tour.

This functionality enables the tour operators and the financial department to monitor and manage the financial aspects of tour operations efficiently. By tracking the Paid Cost, the platform ensures transparency in financial dealings, aids in reconciling estimated or confirmed costs with actual expenditures, and facilitates accurate financial reporting and analysis post-tour

Additionally, this paid cost can be viewed on Operation Tab of Reservation module

The service status, categorized by service type, aids operators in efficiently organizing bookings. This feature enables operators to categorize services within bookings and create group reservations for specific bookings.

1. Search service status of booking after filter

2. Select the service status of a specific booking

3. Filter the Unassigned Service in a booking

4. How to view a Service Status of a specific Service Type

The Booking Detail section within a Booking task provides a comprehensive breakdown of all services added by the reservation or sales team. This includes a clear presentation of:

• Buy Price: The initial price at which the service was purchased.

• Confirmed Cost: The cost agreed upon with the supplier.

• Actual Cost: The final cost of the service, which may include any adjustments or variations.

• Supplier Status: The current status of each service with the respective supplier (e.g., confirmed, pending, amended).

1. Default Supplier

1. Filter assigned services by location in Service Assignment

2. Assigned and Unassigned Service Type  (Green: Assigned, Red: Unassigned)

3. Select a Service Type to do the TASKS 

Assign suppliers in Multi-Tasks in filtered bookings

1. Select a service to assign

2. Assign a Supplier

Assign suppliers in an individual Booking

1. Select to open an individual booking to assign the supplier of service

2. Assign a supplier on a service (item)

3. Assign multi-items which are the same Service Type, assign a lump-sum for multi-services

The Confirmation Letter on the Tour Chain platform, found within the Operation and Reservation Module, serves as an essential official communication tool between tour operators and clients. It's generated to affirm the specifics of bookings, covering a range of services like accommodations, transportation, guides, and any special arrangements or requests confirmed for the tour. The letter is comprehensive, encompassing:

1. Booking Information: It includes the names, contact details of the clients, and any specific preferences or requirements they might have.

2. Day to Day Tour Details: This section details the dates, destinations, itinerary, and status of the tour, providing a clear schedule for clients.

3. Services Confirmed: Here, there are detailed descriptions of all services booked for the tour, such as names of hotels, types of rooms, transportation arrangements, names of guides, and any meals or activities included.

4. Emergency Contacts: It also provides contact information for key personnel or offices to be reached in case of emergencies during the tour.

Create a "payment request"

Create 

1. Create a "payment request"